IT & Desktop Engineer

at Digital Asset Holdings (view profile)
Location New York, NY, United States
Date Posted August 8, 2019
Category Engineering, Software Development
Job Type Office · Full time


We work with some of the world’s largest companies, to build scalable and flexible systems that streamline business operations. Digital Asset is a global company with offices in New York, London, Budapest, Zurich, Hong Kong, and Sydney.

As we grow our team, we will maintain the dynamic, collaborative and pragmatic way of working that has grounded our efforts from the beginning. If you seek to develop solutions others are yet to contemplate, this opportunity may be right for you.


Work as part of a growing FinTech startup, with offices in several global regions, to deliver quality technology services to the global organization, utilizing cloud hosting providers (Google, Amazon) as well as in-house delivered solutions. Help deliver automation for the on/off boarding of staff and secure, auditable access to the firm's data. Focus on securing our premises and data. Opportunity to learn new technologies, including cloud hosted services, development and security best practices. Reporting to Chief Security Officer.

Key Responsibilities

  • Be involved in the setup, configuration and security of our IT services in the cloud and providing best practices and support to our regional offices (minimal travel, London, Zurich, Budapest, Sydney)
  • Manage the Identity and on-boarding of all new staff across our services, using BetterCloud and Google
  • Partner with teams deploying solutions to our clients (connectivity, security, etc)
  • Support the team in resolving problems and identifying new solutions and services
  • Partner with Security Engineering to protect Digital Asset data and services

Required skills and qualifications

  • Team player is a must, good attitude and collaboration
  • Willingness to learn new technology to deliver solutions
  • Experience in programming and scripting of configuration and management (Python or Java preferred)
  • Knowledge of IT equipment and how to setup, configure and diagnose
  • Knowledge of networking and connectivity
  • Knowledge of the setup and use of Apple MacBook and macOS; experience with Linux (RHEL, Ubuntu) configuration and management
  • Attention to detail and ability to document setup and configuration
  • Motivated by helping the team to be productive and successful
  • Self-starter
  • Supports opinions with conviction and on the basis of logical arguments
  • Experience with remotely supporting colleagues in different timezones
  • Preferred experience with:
    • JAMF Pro for managing fleet of Apple laptops; SaltStack for Linux Ubuntu Laptops
    • Google Apps for Business (Docs, Drive); Office 365
    • Amazon AWS Web hosting services (EC2, S3, Route53/DNS, IAM Policy, etc) and Google Cloud GCP (Compute, Networks)
    • AWS certified professional or associate
    • Juniper networking and Internet connections, Ruckus Wifi, VPNs, routing and firewalls
    • End user support and triage
  • Preferred knowledge of:
    • Slack messaging, Google Docs, Microsoft Office
    • Video conferencing systems (Zoom, Skype, VOIP)
    • SSO/SAML integration to new services
    • Linux Configuration Management (Ansible, Vagrant, Terraform)


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